Description

At WSSC Water, we are passionate about our one water mission and devoted to delivering safe, seamless, and satisfying service to our 1.9 million customers. It takes teamwork to deliver the essential, which is why we proudly call ourselves Team H2O – working together, sharing our talents and creativity to safeguard public health and protect the environment.

The Utility Services Maintenance Manager is responsible for overseeing and facilitating the maintenance and repair of water distribution and sewer collection activities through the application of business principles and industry best practices for an assigned unit.

Key Functions

• Forms crews, assigns work, and initiates request for emergency contract support
• Supervises staff including selecting or recommending selection, training, assigning and evaluating work, counseling, disciplining, and/or termination or recommending termination
• Investigates complex job sites and recommends if work should be done by staff or emergency contractor
• Inspects work locations to monitor adherence to plans and specifications to ensure the quality of materials and workmanship
• Tracks the performance of the Section on a weekly basis in relation to the section’s goals
• Keeps the section informed of its progress towards its goals by posting weekly information
• Evaluates the effectiveness of technology and equipment
• Assures that the section is in regulatory compliance
• Maintains inventory and cost accounts of equipment and materials
• Investigates and resolves customer complaints
• Administers and reviews Utility Services Department safety procedures for adequacy and clarity
• Provides administration support to the Section including activity reports, time sheets, material requisitions, work orders, attendance records; performance evaluations, vehicle logs, accident and injury reports and investigations
• Participates in the review of plans and specifications, and the evaluation and testing of materials
• Drives a vehicle to conduct WSSC business
• Prepares specifications for use in the procurement of supplies and services
• Makes recommendations and assists in the formulation of short and long range programs for operational and engineering improvements to the water, and wastewater systems
• Meets with representatives of the state and county governments, other utilities, and Commission jurisdictions to exchange information and resolve maintenance problems

Requirements

• Bachelor’s degree in Civil Engineering, or related engineering field
• 5 years of progressively responsible water and sewer maintenance operations experience, including 2 years supervisory experience

OR

• High School diploma or equivalent
• 9 years of progressively responsible water and sewer maintenance operations experience, including 2 years supervisory experience

Preferences

• Basic understanding of the Maintenance Management and Geographic Information Systems

To learn more about WSSC Water, please visit www.wsscwater.com. To review the complete job description, please visit WSSC Water Careers.