Power Your Greatness

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability inclusion and belonging.

General Purpose

In this role, you'll assist the manager on corporate, business unit, or organizational objectives impacting a geographic territory, region, location or unit. Contribute to the establishment of strategies and plans, and implement business objectives. Work with management to manage and allocate financial and employee resources. Responsible for selecting, coaching, and developing employees and responsible for management of employee salaries. Implement and support Company programs and policies.

Responsibilities

• Assist Metering Operations Manager in managing and allocating financial and employee resources in company's field service organization.
• Supervise PacifiCorp Metermen, Meter Readers, Field Metering Specialists or Collectors who install, maintain, test, read and perform connects and disconnects of all electric metering equipment in assigned service territory.
• Maintain a safe working environment for employees within the assigned area of responsibility.
• Ensure that customer guarantees are met, commission required testing is completed on annual basis, meters are read accurately, safely, and timely in order to meet billing deadlines.
• Interface with other organizations within Power Delivery and act as a field liaison between customers and company.
• Ensure that debt reduction efforts are enforced and maintained at acceptable levels in assigned areas.
• Work in conjunction with other Field Operations Managers to effect a smooth and seamless operation between work groups and for the benefit of PacifiCorp Customers.
  

Requirements

• High School diploma or GED; or the equivalent combination of education and experience.
• A minimum of two years experience in the Operations, Power Delivery, Customer Service, Metering, or Field Services and/or equivalent work experience within the electrical industry.
• Ability to influence customers and employees actions toward meeting customer requirements and toward customer service guarantees.
• Communication and interpersonal skills to communicate expectations, coach employees, provide feedback, and work collaboratively with other departments.
• Valid driver's license and willing to travel as needed.
• Must live within 50 miles of the Ogden, Utah area.

Preferences

• Related College Degree (Business - Management, Administration, or Human Resources)
• Experience supervising/managing union employees
• Metering and/or Field related experience in the electrical industry

Additional Information

Req Id: 113988
Company Code: PacifiCorp #PM25
Primary Location: OGDEN, UT
Department: Power Delivery
Schedule: Full Time
Personnel Subarea: Exempt
Hiring Range: $90,200 - $116,800

Employees must be able to perform the essential functions of the position with or without an accommodation.

This position is eligible for an annual discretionary performance incentive bonus of up to 12.00% of salary.

Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave. For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US

PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.

Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana.